Fleet Management Software System

Fleet Management is not a jargon to denote Fleet Monitoring and Control (Vehicle Tracking and vehicle dispatching) only. It is a much broader term that encompasses all related activities that help in managing vehicle financing, vehicle maintenance, vehicle telematics (tracking and diagnostics), driver management, speed management, fuel management, customer record management and health & safety management. It is a challenge in itself to manage the plethora of activities involved manually. If you are not able to manage it effectively, believe me, you will be losing somewhere and hampering your business landscape!!



Fleet Management Software has emerged as powerful tool to streamline operational processes involved in Fleet Management. In fact, they are shaping the success path for leading Transport organizations by cutting down overhead expenses, bringing efficiency and increasing returns. How the Fleet Management Software is helpful for Transporters and Big Enterprise Fleet? Fleet management software is computer aided software that enables fleet operators to accomplish a series of specific tasks in the management of any or all aspects relating to a fleet of vehicles operated by a company, government, or other organization. These specific tasks encompass all operations that are involved in managing Vehicle Life Cycle to extract sustained outcome and Business value from it.

There are many companies existing with small service packages naming it as fleet management software but it hardly comprise elements to cater to need of big enterprise fleet and in fact not able to needs of Small enterprise fleet management also. Moreover, there are different requirements for managing Fleet of diverse commercial motor vehicles such as cars, ships, vans and trucks, as well as rail cars. But where is the solution for such dissimilar customer requirements?

As an enterprise what 4 things you should see in Fleet Management Software:-

1. Robust Application

2. Complete Solution

3. Customizable

4. Renewal and Up gradation

Fleet Robo is a set of solutions which aims at optimizing the usage of shared resources of transport industry. It empowers the fleet owners and operators with IT driven system which helps in managing and controlling the fleet across different terrain during transit.

It has functionality to analyze and optimize route for goods and personnel transportation by vehicles consequentially which saves time and fuel for ecological aims of reducing organizational carbon footprint on earth. It automates manual processes with IT Enabled solutions which nullifies the use of physical maintenance of records thereby saves time and brings operational efficiency. You don't have to ask chauffer for trip related information. It is an end-to-end solution of fleet management for fleet owners.

Integrated Fleet Management and Vehicle Tracking Software

If your are dealt with a product offering with integrated fleet management and vehicle tracking software that can work on all modern devices like smartphones & tablets in addition to conventional web browsing machine like desktops and laptops. Here is the solution for you: Fleet Robo – Fleet Management Solutions. It is an end to end fleet management software solution that can be customized to facilitate the specific and niche requirement of companies & transporters with varied Business operational methodology.

It is obvious a fleet of school buses will require a different feature set with emphasis on security of students with Panic Button (SOS) and emergency alerts and it will be all together different feature set requirement for inter state transporter for load transit. Similarly, cab service provider and taxi management companies will be more interested in automatic dispatching. Where can one have an end-to-end solution that can cater to needs of all types of transportation companies, all size of transportation companies and business enterprises?



Certainly Fleet Robo – Fleet Management Solution is Single Point of Destination for all such software requirement. Following are the feature set:-

Features of Fleet Robo:-

Customer Interaction and Management

• Integrated Web-Portal for Booking and Customer Management

• IVR and Call Center Based

• Automatic SMS and Email Based

Fleet Tracking and Control

• Integrated Real time GPS Based Vehicle tracking

• Customized Geo- Fencing

• Panic/SOS Button for Passenger and Driver

• Vehicle Immobility

Fleet Inventory Management

Driver and Vendor Management – Data, Payments

Customer Information Management

• Customer Profile

• Agreements

• Tariff

• Fleet Allocation

• Approval Processes Management

• Billing and Payment Rules

Fleet Maintenance

• Alerts for vehicle maintenance and validation

• Insurance, Accident and Claims Management

• Service Management

• Spare Parts Management

Job/ Trip Assignment and Management

• Business Rules Based Automatic Vehicle Dispatch

• Guest Reporting Alerts

• In-Vehicle Billing and Payments

Alerts and Notifications

• Instant SMS Updates to Customers During Job Management

• Breakdown Alert and Reinforcement Options

• Payments

MIS Report Generation

• Trip Related Reports

• Fleet, Driver, Vendor Related Reports

• Billing, Invoicing for the Customers

• Fleet Maintenance Reports

• Driver and Vendor Payments

• Vehicle Efficiency Chart

• Other Business Intelligence Reporting

If you are an aspiring Businessman and want your transportation business to compete on global landscape with best service quality with strict adherence to time bound services, then, you must adopt the end-to-end software solution for vehicle tracking and fleet management solutions. You will witness the business transformation and enhancement in business processes. An improved process will bring efficiency and maximize profits.

What could be the best figure for any Business!!

Benefits of Taxi and Cab Management Software System

We discussed about all the points of customer service and ensuring safety to passenger specially women, just to make one pint, i.e. to build trust with the customer. It is very important to build your brand name as trustworthy cab services. It is obvious to have all such positive results, increasing profits and business expansion if you are focusing and working diligently to enhance customer service to build trust with the customers



As a cab service provider and taxi management company, you have to think ahead about streamlining your process also and bring efficiency to enhance profits. You should focus on other points that can help you understand more about your business in order to improve continuously. Following things are important:-

1. MIS and Business Intelligence reporting system: It can help you enhance understanding and bring certainty in decision making.

2. Analyses and Pattern Study: As a business organization, you need to work in direction to remove grey areas but if you are not aware of what are the grey areas, how you will remove them? You should have system to analyze and understand the critical positive and negative factors.

3. Cab and Taxi Service Records: You should have system that automatically informs you about pending jobs for vehicle maintenance and servicing. It is a proactive approach to fight against and breakdown of vehicle during customer transit while on job. Again, it is a very important area to ensure seamless customer services and create trust among the customers.

4. Cab and Taxi Insurance Management: It is a backend activity, yet very important for every service provider. You should have up-to-date license, insurance and service of a vehicle. It is a rare case but just imagine a scenario where you haven’t renewed the Insurance and during customer transit, the vehicles have been checked by traffic guards. In absence of such documentation can bring hassle to customer but also can malign the brand image.

5. Driver and Vendor record management: As a big transportation enterprise with fleet of hundreds of vehicle, you must be dealing with corporate clients also. As a big enterprise, you should have a system that records and manage information about booking of vehicles, prepaid & postpaid payments, duty slips so as to ease the hassle and confusion involved.

Fleet Robo – Fleet Management Solution is one stop solution which is an end-to-end software solution to manage all activities involved in Cab Management Solution, Taxi Management Solution and Car rental companies. We have robust GPS Dispatching and Tracking System to manage all fleet management activities.

Benefits of Cab and Taxi Management Software System

For a cab service provider the biggest challenge is to find and dispatch the vehicle on customer request in minimum possible time in order to reduce Customer Waiting time, provide impromptu customer services and thereby bring customer delight. It is very important to focus on customer services in order to survive in Competitive Business Landscape.



What does customer expect from Cab and Taxi Service Provider?

1. Prompt response to customer request.

2. Confirmation message for Cab Booking

3. Beforehand acknowledgment with Cab and Driver Assigned

4. In-time reporting of Driver at pickup point

5. Safety and Security in the cab and with driver

6. Driver Smooth riding till the destination Point

7. All type of payment facilities Postpaid/ Prepaid

8. Alerts and Panic Button in case of Emergency

It is responsibility and necessity for cab service provider and taxi Management solution Company to ensure and fulfill above written expectations of Customer whenever availing the services. Fulfilling such expectations can help you build loyalty and thereby retain customers which are valuable source of income. You should realize that keeping customers costs less to Business than to find new ones. You practices must not drive customers away and your focus should be on services rather incurring cost in acquiring new customer.

Fulfilling above expectations is not an easy job. You should have a set system and process to manage all operational activities with efficiency. It is only possible if you have an automatic software solution that can automatically manage all the activities right from customer call tracking to assigning the right Cab to the customer pickup point within said time. The Service provider got to have Automatics Dispatching and Tracking System with all such alerts facility integrated in it, in order to provide the high standards of customer services.

As we all know how the safety of women is a critical issue. People are very specific about the transit of women on public transport. As a service provider, availability of high standards of safety and security features with prompt customer services with confirmation messages and alerts can help you enhance customer satisfaction. You are contribution not just in enhancing services but to fight back against possible mishappening and social evils.

It is very good to demonstrate commitment to listening to customers and Improve quality of service. Since, we wanted to highlight the benefits of Cab Management Software system, it fulfills all the expectations of customers mentioned above to enhance services and bring customer satisfaction.

Continue…

Vehicle Tracking Software for Transportation Industry (part -2)

Let’s do an interesting activity! You write down Strength, Weaknesses, Opportunities and Threats for your business in below table:-



Try to populate the list for each of the above requirement. It’s not as easy to find out things!!

As per well know saying,” The difference between success and failure for a business is, understanding about Strength and Weaknesses.” SWOT Analysis helps you in taking right decision for the same you should have precise data. “Data” helps you process it as information to build knowledge about the business. Eventually, a knowledgeable person is more certain about its action and can take better decision.

I ask you a question, “Where is your Vehicle right now?” If you are thinking to call to your driver, believe me 70% of the time, the answer will not be genuine!!

The competition is so much that you have chance to bargain to buy software solutions with packages on per vehicle basis. It requires slight research and time to think for betterment of the business. The are vendor who offer web solution which can help you track vehicle 24 X 7 remotely using a desktop or laptop with internet connection.

The software application is so much easy to operate. The transporters are well fond of expensive Smartphones and know all the features to use it for entertainment and communication. Believe me, the software applications are much easier than smartphone to use. Moreover, there are Vehicle tracking applications available for Android, iPhone and Blackberry Smartphones.

Believe me, over the period of time, after using the software solution for Vehicle Tracking, you will feel your Businesses process more streamlined and structured. It will reduce the expenditures and thereby contribute to overall profitability of the Business. In order to survive in ever increasing Business Competition you need to equip your business with solutions than increases operation efficiency and profitability.

Benefits for Automotive Transportation Industry of Vehicle Tracking Software Solution

1. There are Software packages that can be customized as per your individual business needs.

2. If you are in business of transporting perishable goods, you can get additional features that not only will track vehicle but will indicate about the temperature of the load container so that the goods are delivered safely.

3. Lot many time, there is siphoning of milk from milk container while transit from one place to another. Special sensors can be installed to check siphoning of the same. You can use the sensors to check against fuel siphoning also.

4. Track the vehicle 24 X 7 and deviation from original route plan for the vehicle.

5. Fight against vehicle theft with remote vehicle immobilization.

6. Timely reporting and delivery of goods that enhance Customer Services thereby bring Customer Delight.

Vehicle Tracking Software for Transportation Industry

If someone ask me what is the future of Automotive Transport Companies in India, what will be my answer? I will say something to improve the operational efficiency. Road transport is the life line of India as on daily basis; it is responsible for majority transportation of goods across state borders.

The answer to the above Question is, “Smart Technological Intervention in Operation Process”. Now, what does it means? We know, in India, the transportation Business is been quiet old and in todays time also, the orthodox methods are used to manage the Business. Few Transporters shy away to adapt themselves with changing Business need. What we have observed that, the transporters in India have nostalgia about Technological and Software Systems as been expensive for replacing Manual Operations.



Following answer we got from transporters who are reluctant to implement Vehicle Tracking Software Solution:-

1. It is an Expensive Solution

2. We cannot operate on Computer, it’s cumbersome.

3. It is not of much use for the fleet of less than 20 Vehicles.

4. We trust our drivers and these software solution cannot understand out processes

5. At the end of the day, the solution is not worthy. “Le de ke baat vahin pard jati hai”

6. Lot many time they waste time in thinking and shy from decision making.

7. We don’t get time to check the software

If you are going through dilemma for implementing software solution for managing transportation activities and anyone of the above situation you feel it for yourself also then we might help you in understanding things more clearly!

Just imagine the scenario, you saved on siphoning which was originally observed to be 15ltr in every trip. (You don’t have other just to rely on driver than that the vehicle didn’t give average because of traffic) that means you lost 1250 on every trip and for 100 trips in a month, it goes to 1, 25,000. I guess this is not a small amount for you to save!! In a year you saved 15, 00,000/-.

The cost of implementation of Software is less than what you saved in one year

There is not called expensive or cheaper in this world. We will rather say, a thing is either worthy or not worthy. In case of Vehicle tracking Software, we can confidently say, the software solution is worthy for you to cut down overhead expenses and bring operational efficiency to maximize profitability. Imagine, you are able to see location of your vehicle 24 X 7 and more over control them remotely. You can check the km. travelled and efficiency of a driver. Just by comparing things and diagrammatically representation helps to figure out problems/ shortcoming.

To be Continued……………………